Vice President of Product Design , Uber
SVP, Global Customer Experience and Design, Mastercard
Head of UX, Mobile & Portals, LEGO Group
Head of UX Design, TomTom
Lead Designer, Finnair
Head of Platform Design, Farfetch
UX Lead, Shopify
Principal UX Designer, Intuit
Head of Design, Government Digital Service UK
Product Design Manager, Zendesk
Chief Strategy Officer, Studio XID
Director of User Experience & Design, Societe Generale
By focusing on developing instead of customer needs, teams are wasting time and building products that customers don't want.
User research can be spread very thin across a lot of projects with no clear business objectives. Valuable insights are often overlooked and opportunities missed.
When teams focus on learning, the effects compound over time create a strong competitive advantage, due to a more detailed understanding of the user.
Integrating UX into the product delivery process and creating a single product team enables people to work together to understand and solve the customer's problems in a way that meets the business objectives.
Kevin Lee, VP & Head of Design, Visa
Deirdre Ni Luasaigh, CEO, Culture Ark
Emmet Connolly, Director of Product Design, Intercom
Richard Dalton, Head of Design, Capital One
Lara Hanlon, Design Lead, IBM
We will be releasing a limited sale of tickets on 20th March for €495 each. Even though the tickets are half price they still include full access to UXDX 2020 including the two days of talks and workshops as well as the networking events around Dublin. Sign up to the newsletter to get advance notice when the tickets will be available because these will sell out fast.